Turnovers & Make-Ready

Get a rental ready between tenants with repairs, touch-ups, and make-ready work quoted around the property’s condition. You’ll get a written scope and a planning window before work begins.

Condition-based planning1

Some are quick some need a little more

B

4–9 business days

Standard turn

Normal post-tenancy wear, multiple repairs, moderate drywall or trim work, and partial or full interior repainting.

C

10–14 business days

Heavy turn

Significant damage or deferred maintenance, substantial repair and repaint work, and multiple workstreams or vendor dependencies.

D

15+ business days

Rehab turn

Work beyond a normal turn, including major replacements, extensive deferred maintenance, or remodel-like scope.

1 Typical planning windows begin after scope approval and contract acceptance. Actual completion time depends on property condition, materials, owner decisions, access, discoveries, and owner-direct vendor schedules.

Scope-based

Written project quote

Changes

documented & approved before being added to the work order

30 days

estimate validity2

12 months

Workmanship warranty on covered 18:14 labor3

2 Estimate validity based on the project and site remaining in the same conditions as the date of the estimate. Substantial changes to either could void the estimate and require a new one.
3 Warranty coverage applies to qualifying workmanship performed by 18:14. Exclusions include but are not limited to: owner-direct vendors, manufacturer products, and pre-existing or concealed conditions.

A controlled path to ready

From scope to wrap

We work together every step of the way. From the initial call to handing back the keys, you’re never left in the dark.

01

Assessment

We walk the property to establish its actual condition, your desired outcome, and the time frame you’re hoping to have it done by.

02

Scope

Define the work, exclusions, quote, and planning window, handed to you in writing.

03

Make-ready execution

We carry out the approved work and document any proposed scope changes for your approval.

04

Vendor-direct coordination

18:14 helps coordinate and works alongside specialists you already contract.

05

Verification

Check completed work against the approved scope and document any open items before handoff.

06

Handoff

Return the property to you in a ready-to-go state.

Pegram Way Rehab

A door repair and full floor repair from the Pegram Way rehab.

Rough patch on a white textured door panel
Before Rough patch on the textured door surface.
Smooth white surface and molded panel detail on the finished door
After Finished door surface and panel detail.
Round damaged patch in plank flooring near the carpet transition
Before Damaged plank flooring near the carpet transition.
Finished plank flooring and baseboard beside the sliding patio door
After Full floor repair completed, shown at the patio doorway.

“Went smoothly despite unseen challenges!”

“You are on my first call list!!”

South West Properties

Frequently asked questions

Are the turn classes fixed packages?

No. Light, Standard, Heavy, and Rehab describe the property’s condition and likely planning window. The actual scope and quote are built around the property.

Are the planning windows guaranteed?

No. They begin after scope approval and contract acceptance and can change with property condition, discoveries, materials, owner decisions, access, or owner-direct vendor schedules.

Do you provide cleaning, landscaping, or licensed specialty trades?

Those remain separate owner-direct services. You hire and pay those providers directly. 18:14 can coordinate access and sequence its own work around them so dependencies stay visible.

What happens if the scope changes?

Hidden conditions or requested changes are documented and approved before they are added to the work order. Approved changes may affect both price and schedule.

Tell us about the turnover

Share the property location, condition, and the date you’re working toward.